TERMS

SHIPPING


• Shipping time within 1 - 2 business days after payment is cleared.


DOMESTIC 


• We offer free ground shipping service within 48 lower states in United States by UPS, FedEx or USPS.

• Buyer from Alaska, Puerto Rico or Hawaii please contact us for extra shipping cost. 


INTERNATIONAL SHIPPING


• Canada or Mexico are available for shipping by UPS, FedEx or USPS.

• The rest of the world will be shipped by USPS / Priority Mail International. A tracking will be provided

• Shipping rates do not included duties, import taxes or customs clearance or customs charges outside the United States. International buyer pays any duty/ import tax if any. 


• If international shipment is refused by buyer or returned by buyer's providing the wrong address, any taxes, duties, custom fees, brokerage fees or shipping charges incurred from this return, will be the responsibility of the buyer.


EXPRESS SHIPPING


• If you need express shipping, please contact us at info@qualitymodelship.com for further information.


RETURN/ EXCHANGE POLICY


For some reasons if you wish to return the item, please consider not to open the item out of the wooden crate or open the item out of the styrofoam. You can open the carton box, lift up the whole wooden crate and check the models that are packed in wooden crate. For the items are packed in solid styrofoam, you can open the carton box, lift up the top part (styrofoam lid) and check the model. Please do not cut any strips or take the model out of the wooden crate or out of the styrofoam. It is very risky of damages to the item when you return if you open or remove the item out of the wooden crate or the styrofoam. We only accept and refund in full when the model return in good shape.  

Returned or exchanged products must be in brand-new, original condition, and have all original packaging, materials, and accessories .  

Buyer pays return shipping.  

15% restocking fee might apply.